At Kenzi Cloth, we proudly ship our Fashion Accessories, Jewelry, and Outerwear to customers around the world. Please read below for information on processing times, delivery estimates, and more.
Shipping Destinations
We offer worldwide shipping. Delivery availability may vary by region depending on local courier coverage.
Processing Time
All orders are processed within 1–3 business days after order confirmation.
You will receive an order confirmation email once your order has been accepted.
Delivery Time
Estimated delivery times vary by country and region:
Local orders: 4–7 business days
International orders: 7–15 business days (may vary due to customs or remote locations)
Shipping Charges
Shipping costs may vary depending on your location and will be communicated at checkout or through confirmation.
Cash on Delivery Only
We accept Cash on Delivery (COD) as our sole payment method. Please ensure someone is available at the delivery address to receive and pay for the package in full.
Customs and Duties
For international orders, customs fees, taxes, or import duties may apply based on your country’s regulations. These charges are the customer’s responsibility and are not included in the item or shipping price.
Delivery Attempts
Our courier partners will attempt to deliver your order. In case of missed delivery:
You may be contacted for rescheduling
Repeated failed delivery attempts may result in cancellation of your order
Incorrect or Incomplete Address
Please ensure your shipping address is complete and accurate. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
Order Tracking
Tracking information may be provided once the order is shipped, depending on courier services in your area.
Shipping Delays
We aim to deliver on time, but delays may occur due to weather, customs, or high-demand periods. We appreciate your patience and understanding.
Contact Us
For questions about your shipment or delivery status, reach out to us at:
Email: [email protected]